We do not offer any refunds. All products offered by Lotus Peps are sold strictly for laboratory research purposes. They are not intended for human or animal consumption, injection, diagnosis, treatment, cure, or prevention of disease. They must not be used in foods, drugs, cosmetics, medical devices, or any clinical applications. Statements and materials provided by Lotus Peps have not been evaluated by the U.S. Food and Drug Administration. All information is for educational and research purposes only and is not a substitute for professional medical advice. Lotus Peps is a chemical supplier. Lotus Peps is not a compounding pharmacy or chemical compounding facility as defined under 503A of the Federal Food, Drug, and Cosmetic act. Lotus Peps is not an outsourcing facility as defined under 503B of the Federal Food, Drug, and Cosmetic act. By placing an order you agree to these terms and understand that we are not responsible for claims related to the use of our products.